How Mall Kiosk Workers Do Money
Today in “how salespeople get you to buy stuff,” we go to Racked:
Watching Chris* work is pretty incredible.
In his 10-year span as a kiosk manager and employee, he’s sold everything from body jewelry to cellphone cases. His current item of choice is sunglasses. Chris exudes a confidence that borders on calm cockiness. He reels you in gently with a soft-spoken voice, and before you know it, you’re leaving with a purchase you barely even knew you just made.
Ngozi Ekeledo interviews multiple mall kiosk workers to learn how they turn that initial interaction into a sale. We also learn how much some kiosk workers earn:
During an average week, Chris says he makes between $1,000 and $1,500 — almost four times the amount he collected in two-week pay periods at his former Foot Locker job. Because of that, the switch from major storefronts to kiosks became a no-brainer for him.
Chris is a bit of an outlier, so you’ll have to read the whole thing to see how the other kiosk workers are doing.