How Mall Kiosk Workers Do Money

Photo credit: Mike Mozart, CC BY 2.0.

Today in “how salespeople get you to buy stuff,” we go to Racked:

Watching Chris* work is pretty incredible.

In his 10-year span as a kiosk manager and employee, he’s sold everything from body jewelry to cellphone cases. His current item of choice is sunglasses. Chris exudes a confidence that borders on calm cockiness. He reels you in gently with a soft-spoken voice, and before you know it, you’re leaving with a purchase you barely even knew you just made.

Ngozi Ekeledo interviews multiple mall kiosk workers to learn how they turn that initial interaction into a sale. We also learn how much some kiosk workers earn:

During an average week, Chris says he makes between $1,000 and $1,500 — almost four times the amount he collected in two-week pay periods at his former Foot Locker job. Because of that, the switch from major storefronts to kiosks became a no-brainer for him.

Chris is a bit of an outlier, so you’ll have to read the whole thing to see how the other kiosk workers are doing.


Support The Billfold on Patreon

The Billfold continues to exist thanks to support from our readers. Help us continue to do our work by supporting us on Patreon.

Become a Patron!

Comments